Talk:Technical support

	; Archives (Index) ;
	2014;
	This page is archived by ClueBot III.

Computing High‑importance

	This article is within the scope of WikiProject Computing, a collaborative effort to improve the coverage of computers, computing, and information technology on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.ComputingWikipedia:WikiProject ComputingTemplate:WikiProject ComputingComputing
High	This article has been rated as High-importance on the project's importance scale.

Telecommunications High‑importance

	Telecommunication portal This article is within the scope of WikiProject Telecommunications, a collaborative effort to improve the coverage of Telecommunications on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.TelecommunicationsWikipedia:WikiProject TelecommunicationsTemplate:WikiProject TelecommunicationsTelecommunications
High	This article has been rated as High-importance on the project's importance scale.

Occupational Safety and Health Mid‑importance

	This article is within the scope of WikiProject Occupational Safety and Health, a collaborative effort to improve the coverage of articles related to occupational safety and health on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.Occupational Safety and HealthWikipedia:WikiProject Occupational Safety and HealthTemplate:WikiProject Occupational Safety and HealthOccupational Safety and Health
Mid	This article has been rated as Mid-importance on the project's importance scale.

Marketing & Advertising Mid‑importance

	This article is within the scope of WikiProject Marketing & Advertising, a collaborative effort to improve the coverage of Marketing on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.Marketing & AdvertisingWikipedia:WikiProject Marketing & AdvertisingTemplate:WikiProject Marketing & AdvertisingMarketing & Advertising
Mid	This article has been rated as Mid-importance on the importance scale.

Technology

This article is within the scope of WikiProject Technology, a collaborative effort to improve the coverage of technology on Wikipedia. If you would like to participate, please visit the project page, where you can join the discussion and see a list of open tasks.TechnologyWikipedia:WikiProject TechnologyTemplate:WikiProject TechnologyTechnology

This article is prone to spam. Please monitor the References and External links sections.

Should be merged with customer service

I don't think this is of enough differentiation to customer service to be it's own article. Should be merged with customer service. 86.29.227.98 (talk) 16:43, 29 November 2024 (UTC)[reply]

@ 154.161.3.228 (talk) 10:10, 4 February 2025 (UTC)[reply]

Strongly disagree. The two concepts are distinct. A D2C manufacturer's customer support department deals with questions like "where is my shipment" or "the product arrived but I want to initiate a return because by the time it got here, I don't need it any more", while technical support deals with questions like "it arrived and I plugged in the product but it does not work" or "it works but not very well". --Coolcaesar (talk) 00:09, 5 February 2025 (UTC)[reply]